Enjoy gaming safely. Visit our responsible play guide for more information.
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Frequently Asked Questions

Find answers to the most common questions about DrawLand's services, lottery information, and how to make the most of our platform. If you can't find what you're looking for, feel free to contact us.

Common Questions

Still Need Help?

If you couldn't find the answer to your question, our support team is here to help. Contact us at [email protected] or visit our contact page for more ways to get in touch.

We're committed to providing you with the best lottery information service in Australia.

Play Responsibly

We are fully committed to promoting healthy gaming habits through a dedicated program that aligns with regional laws and industry best practices. Our goal is to create a safe, informed, and enjoyable lottery environment.

This includes retailer training, access to help resources, and a thoughtful approach to game promotion. Our core principles are outlined in our Responsible Gaming Guidelines, applied consistently across all jurisdictions where we operate.

Need help? Our expert support team is ready to guide you.

Whether you�re unsure how the platform works, need help with your secure account, or simply want more info�just reach out and we�ll make it easy.

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